|Our commitment to privacy.
The policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers' needs.
What information do we collect?
When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.
1. Personal information you choose to provide
Credit card information
This section applies when online credit card payment options are available through Roadworks Online Ltd websites. If you choose to purchase products or services from us or our partners, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:
Credit card number
Home and business phone number
If you choose to correspond further with us through e-mail, we may retain the content of your e-mail messages together with your e-mail address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
2. Website use information
Similar to other commercial websites, our website may utilize a standard technology called "cookies" (see explanation below: What are cookies?) and web server logs to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and after our website. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
How we use the information that you provide to us
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers.
Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers' personal information. Upon registering for your online account, you will be given the opportunity to indicate whether or not you wish to receive these offers. If you change your mind later, your account preferences are available through your online account and can be adjusted at any time.
What are cookies?
Cookies are a standard feature of web browser software that allow web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies store select pieces of information a user accesses on a web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another; this helps us improve our navigation and make it easier for you to find things. Web server logs allow us to count how many people visit our website and evaluate our website's visitor capacity. We do not use these technologies to capture your individual e-mail address or any personally identifying information about you, although they do permit us to display information or advertisements most likely to be of interest to you.
Sharing information with affiliates
We do not currently host advertising for outside companies on our website. However, we may decide sometime in the future to display notices or advertisements from outside companies on our website. In that event, we will take commercially reasonable measures to select product or service providers that appear to be responsible and afford privacy protections to their customers. However, we cannot make any representations about the practices and policies of these companies, and we do not warrant their products or services.
No sharing of information with third parties
We do not sell, trade or disclose to third parties any customer identifiable information derived from the registration for or use of our online services (including customer names and addresses) without your consent (except as required by subpoena, search warrant or other legal process, or in the case of imminent physical harm to yourself or others). When we use other agents, contractors or companies to perform services on our behalf, we will ensure that the company protects your customer identifiable information consistent with this policy.
Notice of new services and changes
Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable.
As our customer, you will be given the opportunity to indicate whether or not you wish to receive these offers when you register for your online account. If you change your mind later, your account preferences are available through your online account and can be adjusted at any time.
How do we secure information transmissions?
When you send confidential personal credit card information to us on our website, a secure server software which we have licensed encrypts all information you input before it is delivered to us. The information is scrambled en route and decoded once it reaches our web servers.
Other e-mail that you send us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as social security or account numbers to us through an unsecured e-mail.
Do we disclose information to outside parties?
What about legally compelled disclosure of information?
We may disclose information when legally responsible to do so: under court or legal order, or when we, in good faith, believe that the law requires it for the protection of our legal rights.
What about other websites linked to our website?
We are not responsible for the practices employed by websites linked to or from our website nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful or of interest to the users of our website.